The product
Pick up any account and know exactly where it stands.
One timeline per customer, site and contact — the full history ServiceCore keeps notes on but doesn't put in order.
Timeline anatomy
Every event, in order, with its source:
- Jobs and completions from ServiceCore (delivery, service, exchange, pickup)
- Unit moves — where each serial has been
- Invoices, payments and credit memos
- Calls and notes your team logs
- Complaints, from first call to resolved
Follow the whole history
- Complaint lifecycle: call → issue → re-service → credit → resolved
- Site and unit history: “where has unit PT-104 been?”
- Contact-level view: “what did we promise this superintendent?”
- Search across branches, not one city at a time
ServiceCore keeps notes and an audit log of field changes. SiteProConnect keeps the conversation — the full, ordered history of every company and contact.
See one of your accounts, end to end.
Product screens are shown with demo data in the walkthrough. Status of each feature is labeled on the home page.